Privacy Policy

1. Who We Are

Preplyn ("we", "us", "our") is an AI-powered interview preparation platform operated by ITivs. Our registered address and data controller contact is: privacy@preplyn.com.

2. Information We Collect

We collect the following categories of personal data when you use Preplyn:

• Account information: name, email address, password (hashed), and profile details you provide during registration.
• Resume data: content of resumes you upload for AI analysis. This data is used solely to generate interview questions and is not sold to third parties.
• Usage data: pages visited, features used, session duration, and interaction logs to improve our service.
• Payment information: billing details processed securely by Stripe. We do not store full card numbers.
• Device & technical data: IP address, browser type, operating system, and referral source.

3. How We Use Your Information

• Providing and improving the Preplyn service.
• Generating personalized AI interview questions from your resume.
• Sending transactional emails (account verification, billing receipts).
• Sending product updates and tips (you can unsubscribe anytime).
• Detecting and preventing fraud or misuse.
• Complying with legal obligations.

4. Data Sharing

We do not sell your personal data. We share data only with trusted service providers who help operate Preplyn (e.g., cloud hosting, payment processors, email delivery) under strict data processing agreements. We may disclose data if required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days except where we are required to retain it for legal or financial compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability — receive your data in a machine-readable format.

To exercise any of these rights, email privacy@preplyn.com.

7. Cookies

Preplyn uses cookies to maintain user sessions, remember preferences, and analyze usage patterns. See our Cookie Policy for full details on what cookies we use and how to manage them.

8. Security

We use industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your data. No method of transmission is 100% secure, but we take all reasonable steps to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email or an in-app notice of any material changes. Continued use of Preplyn after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions or concerns, contact us at privacy@preplyn.com or visit our Contact page.